ABI Articles

What Are Records Custodians and What Are Their Responsibilities?

“Records custodian” — sometimes called a “custodian of records” — is a term that seems self-explanatory. On a basic level, a records custodian is exactly what it sounds like: an entity that has custody (possession) of a record. How
By ABI - November 28th, 2018

4 Document Management System Features You Need

At ABI, our record retrieval services don’t end with delivering documents. Our clients also benefit from our document management system, which makes it easy to view, sort and analyze multiple records on one platform. If you’re considering a d
By ABI - November 21st, 2018

Why Specialized Customer Support Matters

Does your record retrieval company understand how you work? Lawyers and paralegals are constantly asked to do more with less — specifically, less time and fewer resources. This is why it’s so important to work with a record retrieval company
By ABI - November 16th, 2018

Study: Education Encourages Patients to Sign Up for Electronic Health Records

Electronic health records (EHR) may be the way of the future, but not all patients are on board with switching from paper. Several studies show that patients are more likely to make the switch if providers give them information about how EHR syst
By ABI - November 14th, 2018

What to Learn from the Biggest Health Data Breaches of 2017

Like years before it, 2017 was another big year for health data security breaches, with many large healthcare companies struggling under legal liability and damaged reputations. While 2017 wasn’t the worst year on record for health data breache
By ABI - November 7th, 2018