Record Retrieval Articles

What Are Records Custodians and What Are Their Responsibilities?

“Records custodian” — sometimes called a “custodian of records” — is a term that seems self-explanatory. On a basic level, a records custodian is exactly what it sounds like: an entity that has custody (possession) of a record. How
By ABI - November 28th, 2018

4 Document Management System Features You Need

At ABI, our record retrieval services don’t end with delivering documents. Our clients also benefit from our document management system, which makes it easy to view, sort and analyze multiple records on one platform. If you’re considering a d
By ABI - November 21st, 2018

Why Specialized Customer Support Matters

Does your record retrieval company understand how you work? Lawyers and paralegals are constantly asked to do more with less — specifically, less time and fewer resources. This is why it’s so important to work with a record retrieval company
By ABI - November 16th, 2018

What to Learn from the Biggest Health Data Breaches of 2017

Like years before it, 2017 was another big year for health data security breaches, with many large healthcare companies struggling under legal liability and damaged reputations. While 2017 wasn’t the worst year on record for health data breache
By ABI - November 7th, 2018

Why Are Custodians an Important Part of Record Retrieval?

Much of the discussion around record retrieval centers on the requesting party. However, records custodians are a critical component in any retrieval request. At ABI, we are proud of the long-standing relationships we maintain with medical record
By ABI - October 31st, 2018

4 Mistakes to Avoid When Outsourcing Your Records Retrieval

A record retrieval company can make getting medical records and other documents fast and painless. Instead of spending valuable time and resources tracking down facilities and following up on document requests, law firms and insurance professiona
By ABI - October 24th, 2018

Technology’s Role in the Insurance Industry

The insurance industry may have a reputation for being slow to change, but that stereotype is proving to be obsolete according to technology experts and industry leaders. Far from being stagnant, carriers are now at the forefront of new tech-powe
By ABI - October 17th, 2018

Best Password Practices Can Stop Cyber Criminals in Their Tracks

Many people use a “set it and forget it” approach to passwords. Others create passwords that are easy to remember and thus vulnerable to data thieves. Passwords are a first line of defense against data breaches, which continue to increase yea
By ABI - October 10th, 2018

5 Reasons to Outsource Record Retrieval Services

Record retrieval is a necessary but often arduous task for law firms and insurance industry professionals. Although some firms and insurance companies use in-house teams and resources to request medical records and other documents, more law firms
By ABI - October 3rd, 2018

The Pitfalls of In-House Record Retrieval

Many law firms have team members or an entire department that handles record retrieval. What they may not realize is that in-house record retrieval has a number of downsides. If you’re not outsourcing litigation support services like record
By ABI - September 26th, 2018